AT A GLANCE

Oregon

Oregon Right to Repair Summary

Oregon has made major progress on repair rights in recent years. In 2024, the state passed a groundbreaking Right to Repair law (SB 1596), becoming the fourth in the U.S. to require electronics manufacturers to provide repair manuals, diagnostic tools, and spare parts to consumers and independent shops. The law also banned software-based parts pairing for devices manufactured after January 1, 2025.

In 2025, Oregon expanded those protections. SB 550, signed into law in June, guarantees repair access for electric wheelchairs and complex rehab technology. Manufacturers must now provide tools, parts, and documentation to anyone—not just authorized service providers. That law takes effect on January 1, 2026

$385

Oregonians are expected to save an average of $338 per year by repairing phones, computers, and appliances instead of purchasing new ones, addressing the financial burden placed on consumers due to restrictive repair practices by manufacturers .

4,800

Every day in the state of Oregon 4,800 cell phones are discarded, adding to our 6.9 million tons of e-waste per year. Repairing products instead of throwing them away can help reduce the amount of waste that ends up in landfills, which can help reduce the amount of greenhouse gases released into the atmosphere.

Source: OSPIRG.

70%

There is overwhelming support for the Right to Repair in Oregon, with 70% of residents surveyed backing legislation that would require manufacturers to provide the necessary tools, parts, and information for product repairs, showcasing a public demand for more repair-friendly policies .

Here’s how this groundbreaking law stands to benefit consumers, the economy, and the planet:

  • Consumer Empowerment: Oregon’s Right to Repair law is a game-changer for consumer empowerment and financial savings. By breaking down the monopolistic barriers erected by manufacturers—such as proprietary parts and software locks—this legislation enables Oregonians to choose their repair provider or to perform repairs themselves. This newfound freedom promises significant economic benefits, notably the potential for households to save money. According to the U.S. PIRG study “Repair Saves People Big”, repair could save at least $330 per household.

    Beyond individual savings, this law fosters a competitive repair market, stimulating local economies and encouraging a sustainable culture of reuse over replacement. In essence, the Right to Repair empowers Oregonians with the autonomy over their devices they rightfully deserve, making repairs more accessible, affordable, and beneficial for the environment.

  • Repair Is Necessary and Popular: Consumer Reports reveals that an overwhelming majority of Americans (81%) have found themselves replacing items due to malfunction, and over half (53%) have done so earlier than anticipated, hindered by the difficulty in locating a satisfactory repair service. This frustration, coupled with the often prohibitive costs of repairs, has led a significant majority (84%) to endorse policies mandating manufacturers to provide access to repair manuals and parts to both independent technicians and owners alike.

    In Oregon, this sentiment resonates strongly, with Oregon Consumer Justice reporting that 70% of residents are in favor of Right to Repair legislation. This broad-based support underscores the public's desire for more sustainable consumption options and the empowerment to choose repair over replacement, reflecting a nationwide call for change towards greater repairability and longevity of products.

  • Repair Benefits the Environment: The increase of electronic waste presents a significant environmental challenge. On average, Americans replace their cell phones every 2 to 3 years and their computers every 4 to 5 years, contributing to a cycle that demands intensive rare earth mining, generates greenhouse gas emissions, and produces hazardous waste. Daily, over 400,000 cell phones are thrown away in the U.S., with around 4,800 of these in Oregon alone. Of these discarded devices, merely a third are recycled, with certain materials, like plastics, being non-recoverable. The remainder ends up in landfills, leaking toxic substances that pose risks to our health.

    The solution lies in repairing and extending the life of our electronics. Despite this, manufacturers continue to push for annual upgrades, often designing devices to be difficult to repair. This business model of consumption and disposal is not just unsustainable; it disregards the energy, materials, and labor invested in producing these devices. Creating a future where we prioritize repairing, salvaging, and refurbishing our electronics is crucial for environmental sustainability. Adopting a circular economy, where resources are reused and conserved, is essential. Repairing electronics is a key step towards this goal, ensuring a healthier planet by reducing waste and conserving resources.

What’s Covered?

What the law requires manufacturers to provide

Parts

Essential components available to fix any parts prone to wear or damage.

Tools

Specialized tools to perform maintenance, diagnostics, and repairs.

Documentation

Comprehensive instructions for routine care, troubleshooting issues, and repairing your device’s components.

What the Law Requires Repair Shops to Provide

The Oregon Right to Repair legislation mandates specific disclosures and practices that both independent and authorized repair facilities must follow to ensure transparency, protect consumer rights, and uphold privacy and security standards. Here are the key requirements:

  1. Disclosure of Authorization Status: Repair shops must clearly disclose, in writing, if they are not authorized by the device manufacturer to perform repairs.

  2. Part Type Notification: Customers must be informed in writing whether the parts used for repairs are used, refurbished, or aftermarket.

  3. Privacy and Security Protocols: Shops are required to detail the measures taken to safeguard the privacy and security of customer data during the repair process.

  4. Enhancing Data Security: Customers should be advised on options to further secure their data, including backing up or erasing their device prior to repair.

  5. Password Management: Guidance must be provided on how customers can securely share necessary passwords for repair purposes.

  6. Logging Out of Accounts: Instructions should be offered on how to log out of applications, websites, and social media to ensure account security during repairs.

  7. Privacy Rights Information: Customers must be informed about their privacy rights under state law.

  8. Safety Concerns: Any potential safety issues related to the parts being installed must be clearly communicated to the customer.

  9. Certification of Competence: Repair facilities are required to obtain and display a valid, unexpired certification that verifies their technical competence to perform repairs.

Key Dates

July 1, 2015

Applicable to Consumer Electronics and Home Appliances Retroactively

July 1, 2021

Applicable to Smartphones Retroactively

January 1, 2025

Effective Date for Consumer Electronics and Home Appliances

January 1, 2025

Parts Pairing Outlawed for Consumer Electronics and Home Appliances

January 1, 2026

Effective Date for Powered Wheelchairs and Complex Rehabilitation Technology

July 1, 2027

Civil Penalty Enforcement Date for Consumer Electronics and Home Appliances

Penalties and Enforcement

If manufacturers fail to supply necessary repair resources like documentation, parts, or tools to device owners or independent technicians, they may be in violation of the Right to Repair law. Additionally, manufacturers could be infringing upon the law if the provided resources come with unreasonable conditions, such as excessive costs or unreasonable delays.

The responsibility of upholding the Right to Repair lies with the state attorney general, who treats violations as unfair or misleading business conduct. Manufacturers found to be in violation can face a civil fine of up to $1,000 for each day a violation persists.

If you have reason to believe a manufacturer is not adhering to the Right to Repair legislation, we urge you to file a complaint through the link below.

Resources