Technology

Apple's War on Right to Repair Through Serial Numbers

Apple's latest maneuver in the battle against the Right to Repair movement is nothing short of a declaration of war on consumers and small businesses alike.

Both Cory Doctorow and iFixit have shed light on an increasingly common and unsettling practice—Parts Pairing. This tactic is not exclusive to Apple; it finds its roots in the auto industry, known there as VIN Burning. The endgame? To ensure that replacement parts, whether new or used, are rendered useless without the original equipment manufacturer's (OEM) "blessing."

What is Parts Pairing?

The Mechanics

In layman's terms, Parts Pairing is the technological "handshake" that occurs between a device and its replacement part. This "handshake" requires an authentication or "pairing" process conducted by the OEM. Imagine you've got a puzzle piece that only fits when the puzzle maker says it fits. Annoying, right?

The Motive

Now, you might ask, "Why would any company do this?" The answer is simple—control. OEMs have already cashed in on their innovations, intellectual property, and brand image. Yet, they still want to keep you on a short leash, ensuring you remain dependent on them for even the most basic repairs.

The Real-World Consequences

Killing the Repair Business

Parts Pairing is not just a mere inconvenience; it's an existential threat to repair shops. These businesses rely on the ability to use parts from one machine in another. With Parts Pairing, that's no longer an option.

The Circular Economy at Risk

Even more alarmingly, Parts Pairing undermines the very concept of a circular economy. Without the ability to reuse parts, the market for used components dries up. In turn, recyclers lose the financial incentive to harvest parts, leading them further down the road to obsolescence.

Industry Reactions

Cory Doctorow's Verdict

Cory Doctorow doesn't mince words; he calls Apple's practice what it is—scum. Read more.

iFixit's Analysis

iFixit's teardown of the iPhone 15 reveals the usual challenges in repairing Apple products, along with some glaring design and execution flaws. Read the full story.

What Next? Legislation and Activism

This insidious trend underscores the need for stronger Right to Repair laws at both the state and federal levels. We can't afford to let OEMs dictate the terms of our ownership.

Join the Fight

If you care about your right to repair, now is the time to get involved. This is not just about Apple or tech companies; it's a fight for consumer freedom and environmental responsibility.

Unpacking California's SB 244

SB 244 – the “Right to Repair Act” is a Done Deal. Its only a day away from being sent to the Governor for his signature.

Time to unpack the law and its implications:

This law is mostly grounded in the principle that when you buy something – its yours to use, fix, or resell as you like. The legislature made political choices along the way about which kinds of equipment should be covered by this law – and its no surprise that the business interests of Silicon Valley were considered. Some of the details are less robust than in Minnesota, other details are more comprehensive than New York. Whole categories of equipment were exempted in order to fight only a few 800-lb gorillas at a time.

Similar choices were made in Colorado, New York, and Minnesota. California is a very big state and has outsize influence in policy, but is still only one of many. More states are going to make their own political choices. There will be variations – just as there are variations in tax laws, liquor laws, criminal laws, teacher credentials and just about everything else.

Manufacturers seeking consistency on what to do for compliance can do so today. Follow the centuries old principle of ownership – and restore policies that recognize the buyer – your customer – is in charge of making choices of whom they trust for buying the service of repair.

Simple.

Groups Leading “Right to Repair” Movement Urge Biden Administration to Reject Any Attempts to Derail their Gains Via “Trade” Agreement as Latest Round of Indo-Pacific Trade Negotiations Start  

FOR IMMEDIATE RELEASE: September 12, 2023
CONTACT: 518-251-2837

 

NEWS RELEASE

 

Consumer, Business, Farm, Digital Groups Leading “Right to Repair” Movement Urge Biden Administration to Reject Any Attempts to Derail their Gains Via “Trade” Agreement as Latest Round of Indo-Pacific Trade Negotiations Start

 

Washington, D.C. – In a letter sent today, a broad coalition urged the Biden administration to safeguard progress being made in states and nationally to give consumers and businesses a “right to repair” their electronics-enabled equipment and devices, by ensuring that a digital trade agreement being negotiated as part of the Indo-Pacific Economic Framework (IPEF) does not include a special corporate secrecy shield that could block the right to repair. Signatories include American Economic Liberties Project, Center for Democracy & Technology, Consumer Reports, Farm Action, iFixit, National Farmers Union, The Repair Association, Public Knowledge, and U.S. PIRG.

The Biden administration’s battle against monopolies has spotlighted how consumers, farmers, and small businesses get abused by large manufacturers that unduly restrict access to necessary tools, parts, and information to repair their electronics-enabled equipment and devices. A burgeoning “Right to Repair” movement is making real progress at the state and federal level with five states passing legislation, and the Federal Trade Commission active in enforcing protections for users’ repair choice.

The broad coalition of consumer, business, farm, and digital groups united to raise the alarms about a rule that some in the tech industry are pushing for in the context of a major Biden trade agreement, the Indo-Pacific Economic Framework. The little-known provision, officially called “source code,” was slipped into the United States-Mexico-Canada Agreement (USMCA) in 2019 and could thwart the efforts of governments to require that manufacturers share essential information about their software, or even descriptions of algorithms. The way in which the term “algorithm” is defined in that provision could potentially be taken to mean any repair software, manual or other firmware update. The broad coalition of groups has sent a letter to President Biden urging the administration to exclude the damaging USMCA provision from the IPEF.

“People should be able to fix their stuff, and if a trade deal undercuts that, we should fix the trade deal,” said Nathan Proctor, U.S. PIRG’s Right to Repair Campaign Director. “The proposed language creates a massive loophole, undermining legislation cracking down manufacturers who refuse to provide what people need to fix their tablets, toasters and even tractors.”

“Repair.org is very concerned that including this trade language could destroy the rights of owners to control their property, remove constitutional powers granted to states, and replace it with control by dominant multinational companies, regardless of statute,” said Gay Gordon-Byrne, Executive Director of the Repair Association.

The administration has proposed a tight timeline for the IPEF, hoping to reach a final agreement by mid-November when the heads of state of the countries involved meet at a previously-scheduled Asian Pacific Economic Cooperation summit in San Francisco. The latest round of IPEF negotiations started this Sunday, September 10, in Thailand. The IPEF will set binding rules on countries representing 40% of the world economy.

“The right of consumers and businesses to choose where to get their digital devices repaired is a fundamental right of ownership. The authority of governments around the world to protect this right for their citizens should not be overridden by fine print in trade agreements negotiated in secret,” said George Slover, Senior Counsel for Competition Policy at the Center for Democracy & Technology.

“Big Tech’s so-called “digital trade” agenda has been exposed time and again as a threat to the democratic policymaking and the policies required to ensure that the digital economy works for everyone,” said Nidhi Hegde, Managing Director at the American Economic Liberties Project. “Our future cannot be determined in close-door trade negotiations, where members of Congress, civil society, and the general public have no voice. The Biden administration must immediately open up the negotiation process to public oversight and exclude any provisions that could preempt direly-needed right-to-repair reforms.”

"Most consumers who buy a smartphone or a scanner-printer would be surprised to learn that even if they wanted to, they are restricted in how and where they can get these devices repaired and save money and the environment. The right to repair something you own is a fundamental consumer right that we need to protect," said Sumit Sharma, Senior Researcher at Consumer Reports

“To keep their operations thriving, American farmers and ranchers must be able to repair their farm equipment as they see fit,” said Joe Maxwell, president of Farm Action Fund. “From Colorado to West Virginia to Washington, D.C., we have made strides in securing right to repair for agriculture. Yet, any language in future trade agreements that could limit policies requiring original equipment manufacturers to provide fair access to digital repair tools would cost America’s farmers and independent repair shops millions of dollars and further increase monopolization throughout the repair market.”

Read the full letter here

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Introducing: CES Worst in Show Awards

iFixit joins USPIRG and Repair.Org for the first annual Worst in Show Awards. #CES2021 is off and running, and so are the claims of life-changing technology....

CES, the self-described “global stage for innovation,” gives manufacturers an annual opportunity to show off shiny new tech, whether it’s fridges you open with your voice, AI-powered robot vacuums, or $3,000 smartphone-operated doggie doors. Some of it could be life-changing stuff. But many products never see actual release, those that do often fall short—and far too many of them are insecure, unrepairable, and destined for the landfill. 

Every year CES encourages manufacturers to out-“innovate” one another by honoring “outstanding design and engineering in consumer technology products” with its Innovation Awards … and boy do they innovate. While the press does their best to raise their eyebrows and ask whether anyone will really buy these things, there’s never enough time to dig into what these “innovations” really mean for people or the planet.

That’s why the Right to Repair coalition teamed up to create the first-ever “Worst in Show Awards.” We think consumers should know which attention-seeking products were designed to be repaired, and which are destined to become hard-to-dispose waste, especially in a year when so many OEM service centers were closed and repair options were limited. We’ll also, with the help of our friends, draw attention to the least secure, least privacy-conscious, and straight-up least useful products introduced this week under the pretense of endless “innovation” (read: consumption).


We’ve defined six award categories for the Worst in Show Awards:

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Repairability

A failure of repairability isn’t just a bummer for fixers, it means this product is sure to waste its resources mouldering away in a landfill.


Privacy

This award goes to the device most likely to leak your home security footage, baby photos, or just get you some alarmingly too-targeted ads.


Security

Voted most likely to be a zombie in a botnet, or to infect the rest of your Internet of Things, keep clear of this Trojan tech.


Environmental Impact

No matter how novel or well-designed, some products cost the planet and its people too much, luckily we’ve got just the badge of shame.


Community Choice

Sometimes there’s no perfect category and we just need an outlet for the collective groan we let out at a miserable product, here’s to you, voters!


Overall Worst in Show

This product is just an egregious hodge-podge of bad decisions and should not see the light of day.


To help us out, we called in an expert panel of guest judges for each award category, including:  

  • Repairability (Kyle Wiens, CEO and cofounder, iFixit)

  • Privacy (Cindy Cohn, Executive Director, Electronic Frontier Foundation)

  • Security (Paul Roberts, founder, securepairs)

  • Environmental Impact (Nathan Proctor, National Campaign Director, USPIRG)

  • Community Choice (Selected by our community on Twitter, presented by Cory Doctorow, Special Advisor, Electronic Frontier Foundation)

  • Overall Worst in Show (Cory Doctorow, Special Advisor, Electronic Frontier Foundation).


Our panel of judges will be announcing their winners on Friday, January 15 @ 9am PST during a livestream on the iFixit Youtube channel. They’ll discuss the main factors driving their decisions and answer any questions you might have. If you can’t make the livestream, we’ll share the results of our awards and a livestream recording shortly after on Repair.org.